Services

Comprehensive systems, data, and AI delivery services for operators.

We diagnose bottlenecks, prototype fast, deploy into production, and continue operating the systems that run your business. Every engagement blends architecture, software, automation, and change management so you get measurable outcomes — not decks.

How we work

Execution over advice.

A service model designed for operators: find the constraint, build the system, embed it, then evolve it with your team.

01

Systems & Data Foundations

Architecture reviews, data-model design, telemetry clean-up, and workflow mapping to expose the real operational bottlenecks.

02

AI-Driven Workflow Design

Rapid prototyping of automation concepts, copilots, and mixed AI/human handoffs embedded inside actual job contexts.

03

Deployment & Change

Hardening prototypes, deploying into production, training frontline teams, and instrumenting usage so the system sticks.

Specialized services

Everything required to run modern operations.

Modular offerings that can be engaged individually or combined into a comprehensive transformation program.

Operational analytics & reporting

  • Power BI, semantic models, metrics layers, alerting
  • Field + back-office reconciliation
  • Executive-ready packages for board/funding cycles

Workflow & low-code apps

  • Power Apps, custom portals, internal tools
  • Dispatch, construction, inspection, asset management
  • Role-aware interfaces tied to source-of-truth systems

AI agents & copilots

  • Classification, summarization, routing, decision support
  • Queue automation for tickets, cases, service requests
  • Guardrail design, retrieval layers, monitoring

Integrations & automation

  • APIs, middleware, dataflows, Master Data synchronization
  • ERP, GIS, CRM, financial, and field ops tooling
  • Event-driven pipelines with observability baked in

Platform operations

  • Environment strategy, DevOps pipelines, COE patterns
  • Licensing optimization, governance, documentation
  • Runbooks and on-call support for critical systems

Advisory + embedded teams

  • Fractional delivery leadership & solution architecture
  • Pairing with in-house IT/OT teams to accelerate execution
  • Capability playbooks, training, and hiring support

Delivery cadence

A four-phase execution loop.

Diagnosis sprint

Deep dive with stakeholders, data pulls, and workflow observation to clarify the true constraint.

  • • 2–4 weeks
  • • Prioritized bottleneck map
  • • ROI and feasibility analysis

Prototype + prove

Rapid build of the smallest working system that demonstrates the desired outcome to operators.

  • • 4–8 weeks
  • • Hands-on pilots
  • • Usage telemetry + iteration cycles

Deploy + embed

Production hardening, integrations, training, and change enablement so the system sticks.

  • • 6–12 weeks
  • • Runbooks & support plans
  • • Adoption metrics

Operate + evolve

Support, enhancements, AI tuning, and roadmap execution to keep the system aligned with the business.

  • • Monthly or quarterly
  • • Embedded pod or managed service
  • • Joint backlog management

Engagement models

Built for focus, embedded pods, or platform programs.

Focused build

Point solution or automation delivered end-to-end. Ideal when a single bottleneck needs immediate relief.

4–12 weeksFixed-scope

Embedded squad

Cross-functional pod that works inside your org for ongoing initiatives. Perfect for portfolios of workflows or AI programs.

Quarterly retainersCo-sourced delivery

Platform program

Longer-term partnership where GIDE designs the operating model, tooling, and capability uplift across teams.

6–18 monthsStrategy + execution

Shared-outcome pricing

We only win when you keep the savings.

For automation programs where the outcome is labor savings or capacity unlocked, we link our compensation to the validated savings. You redeploy the people, we share a portion of the proven upside for a limited term.

  • • Savings defined together (salary, burden, overtime avoided, or new revenue capacity).
  • • Verification cadence agreed during deployment, with transparent dashboards.
  • • Typical share: 20–35% of measured savings for 18–30 months, with floors/caps.
  • • Converts to standard support once the shared-outcome term ends.

Example

Role automation scenario

Field coordination team of 5 people at $90k loaded cost each ($450k/yr). After rollout, only 2 coordinators are needed. Verified savings: $270k/yr.

Savings retained by client $180k/yr (67%)
GIDE share $90k/yr (33%)
Share paid for 24 months, capped at $180k. After term, support shifts to fixed-rate managed service.

Upfront work (diagnosis sprint + prototype) can still be fixed-fee. Shared-outcome pricing activates once the automation delivers the agreed metrics.

Next step

Need a system to make strategy real?

Start with a working session focused on your top constraint. We'll outline the system, timeline, and working model in days — then build it with you.